Returns & Refunds Policy – Shearling Jackets

At Shearling Jackets, your satisfaction is at the heart of everything we do. If your order doesn’t meet expectations, we’re here to make it right with a smooth, respectful, and transparent return and exchange experience.

Easy Returns

Shop with confidence, knowing we offer a flexible return policy:

  • Items can be returned within 30 days of delivery if they are new, unused, and unaltered.

  • Returns made between 14 to 30 days are eligible for store credit only.

  • Returns after 30 days of delivery cannot be accepted.

  • Items must be returned in their original condition and packaging.

Hassle-Free Exchanges

Need a different size or style? We’ve made that simple:

  • Return the original item using your preferred courier service within 30 days.

  • Then place a new order for your desired item.

This method ensures quicker processing and better availability of sizes and styles.

Return Shipping & Refund Process

  • Customers are responsible for return shipping costs.

  • Refunds are processed within 7–14 business days after we receive the returned item.

  • Refunds include only the item price and do not cover original shipping, duties, or handling charges.

📌 Note: If you haven’t received your refund after 14 business days, please reach out to our support team and we’ll assist you promptly.

How to Start a Return

Please contact us with your order number to initiate a return:

📧 Email:  shearlingjackets12@gmail.com
📞 Phone: +92 334 4428671

📦 Return Address:
Shearling Jackets
Hassan Street, Ugoki Road, Khokher Town
Sialkot, Punjab 51310, Pakistan

Order Cancellations

  • Orders may be canceled within 24 hours of purchase for a full refund.

  • After 24 hours, the order enters processing and cannot be canceled.

Damaged or Defective Items

We’re committed to the quality of our products. If you receive a damaged or defective item:

  • Notify us within 3 business days of delivery.

  • Retain the original packaging for inspection.

  • Most items are covered under a 1-year warranty for manufacturing defects.

Please contact our team with your order number and issue details for a quick resolution.

Incorrect Items Received

Received the wrong product? We’ll fix it immediately—at no cost to you:

  • Return shipping will be fully covered by us.

  • The correct item will be shipped promptly.

🌍 For international orders: Please contact our support team before returning the item to ensure proper handling.

Contact Us

For return-related inquiries or support:

Business Name: Shearling Jackets
Address: Hassan Street, Ugoki Road, Khokher Town
Sialkot, Punjab 51310, Pakistan
Phone: +92 334 4428671
Email:  shearlingjackets12@gmail.com
Customer Support: Available 24/7